AI Agents: Can Replace Human Customer Service and Online Sales

On November 13, I attended the annual Baidu Smart Cloud Conference, thanks to the leadership.AI Agents: Can Replace Human Customer Service and Online SalesI initially thought it was just a press conference.After returning, I occasionally think about a sharing session from the AI investment sub-forum in the afternoon:“We aim to create AI customer service and AI sales that can replace positions with monthly salaries of 3000-5000 yuan.”This implies that in the future, there will be a significant impact on a large number of low to mid-level online customer service and private domain sales positions across the country.The replacement of jobs by AI Agents is approaching, from the invisible horizon, within the next 1 to 2 years.AI Agents: Can Replace Human Customer Service and Online SalesAs shown in the image, the fourth project name mentioned is Reindeer AI.

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