We often encounter situations where the mobile is connected to WiFi but cannot access the internet. Below are two solutions to address this issue.
-
1. Turn on your mobile and select “Settings” on the desktop to open it.
-
2. Then select the WI-FI option under settings and turn it on.
-
3. Next, select the exclamation mark next to the connected WiFi.
-
4. Then, on the pop-up page, select “Forget”.
-
5. After that, turn WiFi back on, search for wireless networks, select the WiFi we just connected to, and enter the password.
-
6. If the above steps do not resolve the issue, go to “General” under settings.
-
7. Then find “Reset” at the bottom of the page and open it.
-
8. Next, select “Reset Network Settings” on the reset page.
-
9. Then enter the password and select to reset the network settings.
-
10. If neither of the above methods works, try restarting your mobile.
-
The above are the specific solutions for when your mobile is connected to WiFi but cannot access the internet.