Cigna’s Experience and Lessons Learned in Improving Customer Experience with AI Chatbots

Cigna's Experience and Lessons Learned in Improving Customer Experience with AI Chatbots

Click the blue text above to select “Set as Favorite“ Key information delivered on D1 time! Cigna, a health insurance company, is attempting to improve customer experience by connecting clients with AI chatbots, but analysis shows that GenAI can make mistakes. Cigna is adding features to its myCigna member portal, with at least one reform … Read more

What is the Use of AI Telemarketing Robots?

What is the Use of AI Telemarketing Robots?

Telemarketing robots are intelligent tools that can automatically dial phone numbers and communicate with customers. They act like tireless “sales assistants,” quickly screening potential customers and accurately recognizing speech while recording key information in real-time. Compared to human agents, they are more efficient, cost-effective, unaffected by emotions, and can automatically classify customer levels, making the … Read more

AI Bot Traffic: Threat or New Blue Ocean?

AI Bot Traffic: Threat or New Blue Ocean?

When you open the backend of your website and find that half of the traffic comes from “bots”, what do you think? Is it a malicious attack or a hidden opportunity? In a recent interview, Arcjet CEO David Mytton revealed a disruptive trend: AI bot traffic is sweeping the internet and will only increase in … Read more

Robotic Navigation and AI for Custom Hip Joint Reconstruction: A World-First Approach to Bone Repair

Robotic Navigation and AI for Custom Hip Joint Reconstruction: A World-First Approach to Bone Repair

“As people age, the fear of falling becomes paramount; a fall could mean never getting up again.” This sentiment resonates deeply with 70-year-old Ms. Li (a pseudonym) from Lishui Jinyun. Last spring, she suffered a fall at home due to osteoporosis and was diagnosed with a “geriatric femoral neck fracture” at a local hospital. The … Read more

When to Use LTE Cat M for IoT Devices

When to Use LTE Cat M for IoT Devices

New friends, please Click the blue text above “Zhongbo Intelligent” to follow for free This article is reprinted from: Qianjia Integrated Wiring Network, copyright belongs to the original author. If there is any infringement, please leave a message for deletion. What is Cat M?LTE Cat M (also known as LTE-M) is a low-power wide-area (LPWA) … Read more

Trends in Smart Home Patents: The Patent Offensive and Defensive Battle of IoT Devices

Trends in Smart Home Patents: The Patent Offensive and Defensive Battle of IoT Devices

As the first rays of morning sunlight filter through the curtains, the smart speaker automatically plays the weather forecast; when leaving home, the security system arms itself, and the air conditioning and lights turn off automatically; on the way home from work, the phone remotely starts the vacuum cleaner and preheats the water heater… These … Read more

Applications of IoT Cards in Device Networking

Applications of IoT Cards in Device Networking

In the era of mobile internet, the connection between devices is no longer limited to smartphones and computers. From shared bicycles on the street to high-speed cars, from logistics tracking devices to remote monitoring cameras, an increasing number of mobile devices require stable and efficient network support. Behind this, IoT cards play a crucial role. … Read more

Compiling Linux 3.10 with QEMU Simulation and BusyBox

Compiling Linux 3.10 with QEMU Simulation and BusyBox

Since I couldn’t find a complete tutorial on compiling Linux version 3.10 with QEMU simulation, I decided to summarize the entire process myself. My goal is to simulate a router firmware with a Linux 3.10 kernel and a specific version of the cross-compiler. Prerequisites To perform QEMU system simulation, we need at least two files: … Read more

FreeRTOS Part 1: Introduction to Real-Time Operating Systems

FreeRTOS Part 1: Introduction to Real-Time Operating Systems

This article lays the foundation for Bob’s new series on the open-source FreeRTOS, where he introduces the history of early multitasking real-time operating systems (RTOS) that allowed multiple tasks to run “simultaneously.” He uses FreeRTOS as an example to explain how multitasking RTOS works and its basic components. In 2019, as the world prepared to … Read more

FreeRTOS Part Two: Tasks

FreeRTOS Part Two: Tasks

FreeRTOS Tasks Let’s continue Bob’s open-source FreeRTOS series articles. The core of FreeRTOS is the task. In this second part, I will explore what a task is, what options are available to configure the Task Control Block (TCB), and what functionalities might be missing in the FreeRTOS TCB. As I grew up, I gradually discovered … Read more