MultiESC: A Forward-Looking Heuristic Strategy for Strategy Planning and User State Modeling to Address Multi-Turn Dialogue Challenges
——–· Introduction ·——– Emotion Support Conversation (ESC) is an emerging and challenging task aimed at alleviating emotional distress. Previous studies often struggle to maintain smooth transitions in dialogues due to their failure to capture fine-grained transition information in each turn of the conversation. To address this issue, this paper proposes modeling the turn-level state transitions … Read more