Academic Frontiers | Emotional Support from AI Chatbots: Should a Supportive Partner Self-Disclose?
This study aims to explore how and when emotional support from chatbots can effectively alleviate people’s stress and worries. The research compares the differences in stress reduction processes and conditional effects between emotional support from chatbots and human partners. Through an online experiment, the study found that emotional support from conversational partners (whether human or … Read more