Operations and Maintenance Story: An Incident Triggered by Virtualized Storage

A financial institution’s VMware virtualization environment has 1,000 virtual machines running on 80 data storages. Recently, due to the rapid increase in the number of virtual machines caused by many business launches, storage space has become tight. However, the institution did not have effective virtualization operation and maintenance monitoring tools to comprehensively monitor the growth of storage space. This is the background of an impending virtualized storage incident.>>>An Emergency Incident Triggered by Virtualized Storage

One afternoon, the virtualization administrator received a call from the business department, saying that a certain business system was running very slowly, and user access was almost unresponsive. The administrator, in a panic, began troubleshooting the issue.

First, they checked whether the CPU of the virtual machine running the business system was sufficient and found that the CPU resource usage was low; then they checked the memory, which was also not high; the system disk usage was normal; and the business process situation was also basically normal, leaving the administrator a bit confused.

Operations and Maintenance Story: An Incident Triggered by Virtualized Storage

They immediately began checking the resource situation of the host machine running the virtual machine, finding that all computing resources were also normal. It wasn’t until they checked the data storage related to the virtual machine that they discovered that the storage space for the business virtual machine had reached 99%, which might be the reason for the slowdown of the business system.

Thus, the administrator migrated the business virtual machine and changed the related data storage, allowing the business virtual machine to finally run normally. They resolved the issue in 30 minutes and let out a long sigh of relief.

However, the follow-up work for this problem was not over; communication with various business departments and development teams was needed regarding the migration and the business virtual machines related to this data storage to clear up storage space, which was not something that could be resolved quickly.

>>>Comprehensive Monitoring,Ensuring Stable Virtualization OperationsAlthough the time taken to resolve the issue was not long at 30 minutes, for a financial institution with high requirements for timeliness, continuity, and correlation, this was already considered a major incident, urgently seeking an efficient virtualization operation and maintenance management approach. After combining business and operation needs and analyzing relevant platforms, the financial institution chose to install and deploy the Futu Cloud VMware Manager.The VMware Manager can not only monitor the space usage of data storage in detail, as shown in the following image (not a real customer environment screenshot):

Operations and Maintenance Story: An Incident Triggered by Virtualized Storage

At the same time, the VMware Manager can also conduct detailed monitoring of the usage of each data storage, as shown in the following image (not a real customer environment screenshot):

Operations and Maintenance Story: An Incident Triggered by Virtualized Storage

According to the requirements of the financial institution’s virtualization administrator, the VMware Manager sends a report on the space usage of all data storages to them every morning at 8 AM, facilitating daily estimates of data storage usage, as shown in the following image (not a real customer environment screenshot):

Operations and Maintenance Story: An Incident Triggered by Virtualized Storage

In summary, the VMware Manager not only provides real-time monitoring of the overall space usage of data storage but also conducts detailed monitoring of the space usage of each data storage, helping virtualization administrators to understand the storage usage rate in a timely manner while reducing the likelihood of risks occurring during business operations.

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Efficient Operation and Maintenance Tool, Come Experience It

The Futu Cloud VMware Manager employs big data analysis and intelligent operation and maintenance technologies to effectively monitor, manage, and analyze various operation and maintenance data of virtualization, achieving pre-planning, in-process control, and post-analysis of operation and maintenance work, ensuring the efficient and stable operation of the enterprise’s virtualization environment.

Currently, the Futu Cloud VMware Manager is on a New Year promotion, available for only 8,800 yuan/set (no CPU limit) to enjoy top-tier product services. Come scan the code to receive a trial!

Operations and Maintenance Story: An Incident Triggered by Virtualized Storage

Operations and Maintenance Story: An Incident Triggered by Virtualized Storage

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Operations and Maintenance Story: An Incident Triggered by Virtualized Storage

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