How Multi-Agent Systems Enhance AI Customer Service Experience in the AI Era
Within a month, the handling time for pre-sales inquiries was reduced from 2 minutes to 17 seconds, and the handling time for complex after-sales issues was cut from 7 minutes to 3 minutes. This is not magic, but a transformation brought about by multi-agent systems. In today’s fast-paced business environment, customer service has become one … Read more