Suggestions for LCD Screens on Shenyang Metro, Official Response

Suggestions for LCD Screens on Shenyang Metro, Official Response

Suggestions for LCD Screens on Shenyang Metro, Official Response

Netizen Comment: The screen above the doors of the Shenyang Metro trains displays station names in a small font due to the long length of some lines, and the direction of door opening is not displayed in a timely manner. It is suggested to switch to a multi-screen display mode: the first screen shows the entire line, the second screen displays a large font version of about five stations and the door opening direction. Based on the switching display of these two screens, the third screen should switch to the current arrival information when approaching the station, enlarging the current station name on the left side. This would greatly enhance the riding experience for many passengers.

Suggestions for LCD Screens on Shenyang Metro, Official Response

Response from Shenyang Metro Group Co., Ltd: Currently, the dynamic map display of the Shenyang Metro shows a full line map when departing and a platform information map when arriving. (1) Regarding the suggestion to switch to a multi-screen display mode, changing to three screens would result in excessive switching frequency and a short display time for the full line map, which may inconvenience passengers and lead to missed stops. Additionally, due to the parameters of the dynamic map equipment, frequent switching would increase the burden on the processor, potentially causing lag. (2) Regarding the issue of the door opening direction not being displayed in a timely manner, the train announces the opening side when approaching the station and also announces it just before arrival. The dynamic map display shows the opening side prompt, which meets passenger needs. (3) Regarding the suggestion to only display the current station enlarged on the far left, the current station name is displayed in a large font at the center below the full line map and platform information map, allowing passengers to better obtain information. Furthermore, the current three-station display provides a richer effect, showing the current station and the two adjacent stations, as well as the direction of travel, better meeting passenger needs.Source: Shenyang Citizens’ Family

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