Industry Background
In the context of accelerating digital transformation, traditional telephone exchanges are facing dual challenges of functional upgrades and architectural reconstruction. The demand for 10,000-user programmable exchanges accounts for over30%. Large enterprises, government agencies, financial institutions, and sectors such as education and healthcare have shifted their communication system requirements from simple voice switching to integrated communication, intelligent management, and secure, reliable comprehensive solutions.
Traditional exchanges have three major pain points:
Single functionality: Only supports basic voice switching and cannot meet emerging demands such as video scheduling and mobile extensions;
Poor scalability: Hardware architecture is rigid, making it difficult to cope with the capacity upgrade pressures brought by enterprise expansion;
High operational costs: Lacks intelligent monitoring and remote management capabilities, maintenance relies on on-site technical support.
In this context,SOC9000 digital programmable exchange, with its capacity for 10,000 users, full-service integration capabilities, and intelligent operation and maintenance features, has become a key solution to address industry pain points.
Solution Deployment
SOC9000 is a next-generation 10,000-user digital programmable exchange independently developed by Shenyang Communication. It adopts all-digital time-slot non-blocking switching technology, supporting 2048 users per cabinet, and can be expanded to over 10,000 users through multi-cabinet stacking. This device has passed ISO9001 quality management system certification and the Ministry of Information Industry’s network access license, and is widely used in critical fields such as military, public security, electric power, and petrochemicals.
1. Ultra-large capacity networking: Supports access for over 10,000 users, meeting the large-scale communication needs of group enterprises and government private networks;
2. Modular design: Supports hot-swappable main control boards, user boards, and relay boards, enabling flexible expansion and rapid maintenance;
3. Redundant backup: Dual main control boards with hot backup, switchover time < 50ms, ensuring zero system interruption;
4. High-density ports: Maximum port density of 2048 ports per cabinet, cascading can reach tens of thousands;
5. Energy-saving and environmentally friendly: Uses low-power chips and intelligent power management, reducing power consumption by30% compared to traditional devices;
6. Hybrid networking: Supports access for various types of terminals including analog users, digital users (2B+D), IP users, and fiber users;
7. Rich relay interfaces: Compatible with loop relay, E1 digital relay (NO.1/NO.7/PRI), VOIP relay, etc., supporting heterogeneous network interconnection.
8. Remote maintenance: Users can connect via the Internet or achieve semi-permanent connections through E1, enabling remote programming, real-time call monitoring, call cost inquiries, and software troubleshooting, providing timely solutions for users’ concerns.
9. Rich functionalities: The SOC9000 digital programmable exchange is powerful, including various relay interfaces, strong networking capabilities, easy addition of new user services, intelligent switchboard group, speed dial function, timed services, call transfer functions, relay grouping, outgoing call number display, three-way calling, multiple dialing, relay transfer mode selection, abbreviated dialing, incoming call replacement, additional functions, code sending methods selection, equal dialing, computer switchboard, dedicated relay functions, etc., totaling over 150 functions.
Network Topology Diagram
Custom Services
SOC9000 provides in-depth customization services to meet specific industry needs:
Function customization: Develop specific business modules based on user needs, such as transaction recording for the financial industry, emergency call priority for the medical industry, etc.;
Interface customization: Supports customized relay interfaces and user interfaces, compatible with existing communication devices;
Management interface customization: Provides personalized Web management interfaces, supporting multiple languages and brand logo embedding;
System integration: Open API interfaces, supporting seamless integration with CRM, OA, and other business systems.
Construction Site Photos
About Nanjing Shenyang
Nanjing Shenyang Communication Equipment Co., Ltd. is located in the Nanjing Nanda Science Park Smart Park, specializing in the design, sales, installation of group telephones, programmable exchanges, telephone exchanges, dispatchers, dispatch systems, IPPBX, IP telephone exchanges, IAD voice gateways, telephone recording systems, call center systems, video conferencing systems, SDH optical transmission systems, PCM multiplexing equipment, MSAP/MSTP, POE switches, and other products. It provides professional services for enterprises, institutions, hotels, factories, schools, hospitals, and telecom operators in office communication applications and guarantees.
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