Research on Intelligent Business Innovation Samples Based on AI Agent 2.0: COLMO Home Appliances

Research on Intelligent Business Innovation Samples Based on AI Agent 2.0: COLMO Home Appliances2144 words | 5 minutes readingIn the wave of AI technology deeply reconstructing lifestyles, COLMO, as a high-end AI technology home appliance brand under the Midea Group,centers on the philosophy of “Technology serves the essence of life, design releases rational space”. Through the AI Agent 2.0 technology-driven all-scenario smart home ecosystem, it redefines the technological logic and user experience of high-end living. It not only achieves functional upgrades of home appliances but also builds a complete closed-loop system centered around the“Home Brain”, covering user demand perception, device collaborative response, and data autonomous evolution, becoming a benchmark sample for the commercialization of AI technology in the home field.

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Technical Architecture:AI Agent 2.0 Driven Whole House Smart Collaboration The COLMO appliance series includes 11 categories such as central air conditioning, refrigerators, washing machines, and dishwashers, constructed through Huawei’s HarmonyOS andself-developed AI algorithms to build an “evolutionary home brain”. This hub integrates over 40 sensors and deep voice interaction models, collecting environmental data (temperature, humidity, air quality, human activity) and user behavior (voice commands, touch operations) in real-time, achieving second-level inter-device linkage and proactive service. For example, when a user gives the voice command “prepare for cooking”, the system can simultaneously activate kitchen lighting, range hoods, steam ovens, and other devices, while using the refrigerator’s AI quantum technology to scan ingredient inventory and recommend matching recipes. The central air conditioning serves as the smart home entry point, integrating fresh air, underfloor heating, and purification functions, with temperature and humidity control accuracy reaching ±0.3℃, linking curtains and lights to achieve “one command controls the whole house”. The three core capabilities of AI Agent 2.0 reconstruct the interaction logic:Intelligent Interaction: Equipped with the first voice large model in the home field, “Mei Yan”, supporting voiceprint recognition and fuzzy command parsing. When a user says “the room is a bit hot”, the air conditioning automatically adjusts to a personalized climate mode without needing a second wake-up; the quantum gray touch panel uses micron-level etching technology, providing a touch feel like silk velvet, supporting gesture operations and real-time display of multiple device statuses.Intelligent Evolution: The CookGPT system of the micro steam oven learns user cooking preferences, dynamically generating precise recipes (e.g., “low-fat high-protein meal”); the washing machine adjusts washing parameters based on fabric types (wool, silk), achieving 100% cleaning coverage.Smart Care: Utilizing Midea’s Elixis plasma technology, the air purifier achieves a 99.9% kill rate for H1N1 virus; the floor washing machine simultaneously sterilizes and deodorizes, solving pipeline bacteria and odor issues, reducing household microbial pollution index by 80%.

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Scenario Visualization:From Passive Response to Proactive Service In real user scenarios, COLMO’s AI capabilities have deeply integrated into life details:Health Management: The refrigerator uses AI quantum technology to inhibit purine generation, extending the freshness period of salmon from 3 days to 7 days; the washing machine’s AI light washing technology achieves professional-level sterilization and wrinkle removal, reducing damage rate of silk garments by 60%.Efficiency Upgrade: The dishwasher uses turbidity sensors and AI algorithms to precisely control detergent usage to ±1ml, saving 30% water; after the user leaves home, the system automatically enters “away mode”, shutting down non-essential devices, saving approximately 1200 kWh of electricity annually.Personalized Experience: The air conditioning adjusts temperature and humidity by area based on the preferences of family members (elderly prefer 26℃, children suitable for 24℃); the washing and drying set automatically records user preferences (e.g., “shirt no-iron mode”), restoring the best parameters with one click during the next wash.Among high-end user groups, COLMO showcases its technological value through immersive scenario demonstrations. For example, in the “Star Chef Area” experience, users can awaken the steam oven’s “molecular cooking mode” via voice, with AI automatically matching temperature curves and steam quantities to recreate Michelin restaurant-level low-temperature slow-cooked steak; in the “Luxury Care Area”, the washing and drying set adjusts speed based on the material of Hermes silk scarves, combined with negative ion care, achieving a 90% color retention rate.

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Design Aesthetics and Ecological Synergy:Integration of Rational Space and High-End TextureCOLMO integrates minimalist design and embedded aesthetics into its product DNA. The cloud glass white panel harmonizes 92.2% pure white with 7.8% warm color, paired with AG glass layer etching technology, presenting a satin gloss while achieving “zero fingerprint residue”; the metal contact points are inspired by European “loft craftsmen”, enhanced by hand-level cutting and grinding processes to strengthen detail texture. It collaborates deeply with Huawei’s Harmony ecosystem, achieving seamless control between smartphones and home appliances (e.g., tapping the phone to start oven preheating), and connects over 3000 smart devices to create cross-brand interconnected scenarios.Another core of ecological synergy is the global supply chain layout. Relying on Midea Group’s 28 R&D centers and 34 production bases, COLMO achieves 80% automation on production lines and 100% customization of core components. For example, the washing machine’s DD direct drive motor is exclusively supplied by Japan’s Shibaura, with a failure rate of less than 0.1%; the refrigerator’s vacuum freezing zone uses aerospace-grade insulation materials, controlling temperature fluctuations within ±0.5℃.

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User Value and Social Impact:From Functional Consumption to Quality of Life Upgrade COLMO promotes the transformation of home appliances from functional tools to life partners through the integrated concept of “AI + Design + Health”:Elite Circle Penetration: The target users are high-net-worth individuals with an annual income of over 500,000, with the TURING series winning Red Dot and IF design awards, and the average transaction price exceeding three times the industry average (approximately 150,000 yuan). The user repurchase rate reaches 45%, higher than the industry average of 20%.Service Experience Innovation: Engineer assessments are directly linked to user evaluations, with after-sales response time compressed to 24 hours, achieving a user satisfaction rate of 98%; launching the “Smart Villa Life” membership program, providing value-added services such as personal health consultants and Michelin chefs on-site.Social Value Extension: In 2024, it will launch the “Green Energy Plan”, donating 1 yuan to an environmental fund for every appliance sold, with an annual carbon reduction equivalent to planting 50,000 trees; through the “Digital Craftsman” training program, it will help 20,000 people transition to AI equipment operation and maintenance.

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Future Challenges and Industry Benchmark Significance Although COLMO has occupied a leading position in the high-end smart home market, it still faces two major challenges:Cross-Brand Ecological Data Interoperability Barriers: Current device compatibility relies on Huawei’s Harmony system; if future giants like Apple and Google establish closed ecosystems, it may weaken COLMO’s openness advantage.Continuous Improvement of AI Algorithms: It needs to break through the small sample learning bottleneck, such as optimizing preservation logic for rare ingredients (like truffles) and environmental adaptation for special populations (allergy sufferers). If COLMO can deepen the integration of AI and the Internet of Things, expanding into vertical scenarios such as medical health (e.g., air purifiers linked to asthma monitoring) and energy management (integrated photovoltaic appliances), it may become a benchmark for the global home industry’s transition to “new quality productivity”.

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Conclusion COLMO’s practice proves that AI Agent 2.0 is not just a technical tool but the core engine for reconstructing lifestyles. Through data-driven, ecological openness, and experience elevation, it provides the industry with a leap from “single product intelligence” to “all-scenario wisdom”. In the future, when every household possesses an autonomous evolving “home brain”, the boundaries between technology and life will further dissolve, and humanity may ultimately achieve Milan Kundera’s notion of“life is elsewhere, this place is perfect”.Author: Ruan Guosen, Senior Partner at Peking University Zongheng

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