During the use of an iPhone, it is inevitable to encounter some issues, particularly the headache of screen display or touch failure. Below is a summary of some potential issues with the iPhone screen that you can check:
1. No Response to Touch
If the iPhone display or part of the display is unresponsive, please try restarting the device. If the display still does not respond to touch operations, or if this problem recurs, please contact Apple customer service for repair.
2. Display Too Sensitive or Intermittently Responding to Touch
If the display is too sensitive or unable to respond normally to touch operations, please follow these steps:
1. Restart the device
2. Ensure the display is clean, without any debris or droplets
3. Disconnect all Lightning accessories
4. Remove all protective cases or screen protectors
If the screen returns to normal after disconnecting the charging cable, there may be an issue with the charging accessory, and it is recommended to use original accessories or replace them.
If the touch screen still intermittently responds, or responds even without touch, you need to contact Apple customer service for handling.
Users of the iPhone X should note that Apple has confirmed that a certain component on the iPhone X display module may fail, leading to touch failure and other issues. If eligible, Apple will provide free repairs.
3. Screen Suddenly Darkens
If we have enabled the “Auto Brightness Adjustment” feature on the iPhone, the iPhone will adjust brightness according to environmental changes. We can manage this feature in iPhone “Settings” – “General” – “Accessibility” – “Display Adjustment”.
However, if the device is used for a long time, the temperature rises, or the ambient temperature is high, causing the device to overheat, the screen may also darken or even go black.
So when the screen suddenly darkens, it is important to check if the device is overheating. At this time, you should pause usage and let the device sit aside until it cools down before checking or using it again.
4. Icons on the Screen are Too Large
If the icons on the display are too large, it may be because they have been zoomed in. Please double-tap the screen with three fingers to zoom out.
This is due to accidentally enabling the iPhone’s zoom feature. If you need to disable the zoom feature, go to “Settings” – “General” – “Accessibility” – “Zoom” and then tap to turn off “Zoom”.
5. Screen Color Distortion
If the colors on the iPhone display appear distorted, you may need to adjust the color filters:
Please open iPhone “Settings” – “General” – “Accessibility” – “Display Adjustment”, turn off “Invert Colors”, or turn on “Color Filters” to adjust.
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