Lenovo’s IT Operations Transformation: Enhancing Service Quality and Ensuring Business Stability
Case Background 1 Implementation Background Lenovo Group is a Fortune 500 company founded in China, with operations in 180 markets. As a leading manufacturer of smart devices, Lenovo ranks 15th on Gartner’s top global supply chain list. Every year, Lenovo provides billions of smart terminal devices to users worldwide, including computers, tablets, and smartphones. Lenovo … Read more