Customer Service

AI Robotic Outbound Calling

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AI Robotic Outbound Calling

The AI outbound calling system, as a representative tool for intelligent customer service, has demonstrated significant advantages in efficiency improvement, cost optimization, and service upgrades in recent years. Its effectiveness can be comprehensively evaluated from the following dimensions based on data from multiple industries: 1. Core Advantages: Dual Breakthroughs in Efficiency and Cost Efficiency Revolution … Read more

Reconstructing Sales Management with AI Agents: The Intelligent Revolution under the ISO 42001 Framework

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Reconstructing Sales Management with AI Agents: The Intelligent Revolution under the ISO 42001 Framework

In the top ten strategic technology trends released by Gartner in 2025, AI Agents rank first due to their characteristics of “proactive decision-making capabilities” and “human-like interactions”. For sales-oriented enterprises, these intelligent agents, capable of real-time perception of customer needs and autonomous optimization of business processes, are initiating a comprehensive transformation from customer service to … Read more