AI robot call software: Automates customer interaction through preset scripts, conducting the first round of customer screening. Interested customers are forwarded to human agents, while uninterested ones are automatically filtered out.
Traditional manual telemarketing: Relies on the communication skills and sales techniques of sales personnel, requiring face-to-face communication or phone calls with customers, dialing each one regardless of their interest.
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2. Sales Efficiency:
AI robot call software: Can make multiple calls simultaneously, significantly improving sales efficiency. Can make over 3000 calls daily without breaks or adjustments.
Traditional manual telemarketing: Sales efficiency is limited by the number and quality of personnel, making it difficult to handle a large volume of customer inquiries and sales tasks simultaneously. Typically makes only one to two hundred calls daily.
3. Sales Cost:
AI robot call software: No need to pay salaries, insurance, benefits, etc., significantly reducing sales costs.
Traditional manual telemarketing: Requires payment of appropriate salaries, insurance, benefits, etc., resulting in higher sales costs.
4. Handling Complex Issues and Emotional Communication:
AI robot call software: May have limitations in handling complex issues or emotional communication, only conducting customer intention screening without participating in further negotiation or cooperation.
Traditional manual telemarketing: Can flexibly respond to various complex issues and emotional communication, establishing trust with customers through personalized communication.
In summary, AI robot call software has significant advantages in the telemarketing industry!
