From Chatbots to Colleagues: How Agent-Based AI is Redefining Business Automation
Chatbots have long symbolized digital transformation—polite text boxes on corporate websites and service portals promising smarter, cheaper support. In recent years, generative AI (GenAI) has joined these tools, making conversations feel more natural, but they remain merely automated answer engines. As we approach the end of 2025, traditional chatbots are starting to feel like relics … Read more