This year, Banzi District has focused on enhancing community medical service capabilities, actively integrating medical resources at all levels, and has established the city’s first ‘Embedded Community Health Service Station’, striving to provide the public with safer, higher quality, and more convenient medical and health services.
Community Health Institutions ‘Embedded’ in Overall Street Planning
In conjunction with the overall planning of Fenghuang Street in Banzi District, the Mapping Garden Community Health Service Station has been established to effectively address the relative scarcity of medical resources in the southeastern area of Banzi New District. Additionally, based on the age structure and health needs of over 10,000 residents from 8 surrounding communities, the service station is planned to include six functional areas: general practice clinic, family doctor work area, health management area, traditional Chinese medicine rehabilitation area, vaccination area, and maternal and child health care area, providing health services for residents throughout their life cycle.
Operational Management ‘Embedded’ in Higher-Level Health Institutions
As an extension of the street health center services, the Mapping Garden Community Health Service Station is equipped with basic consultation rooms, medical equipment, and essential medications provided by the Fenghuang Street Health Center. It delivers one chief general practitioner, one traditional Chinese medicine practitioner, two nurses, and two public health personnel as core staff, and stocks over 300 types of common medications for the elderly, children, and chronic diseases. The service station’s diagnosis and treatment system is interconnected with the street health center’s HIS, public health, and family doctor contract systems, truly becoming a ‘mini health center’. Additionally, the service station implements staggered service hours during lunch and evening to meet the medical needs of working individuals, and actively promotes medical insurance reimbursement, vaccination, and traditional Chinese medicine health services at the station, effectively bringing medical services to the doorstep of the public. Since its operation for three months, the service station has seen an average of over 30 outpatient visits per day and has established 1,243 new resident health records.
Group Resources ‘Embedded’ in Grassroots Stations
As a member unit of a closely-knit urban medical group, the Mapping Garden Community Health Service Station fully utilizes the resources, technology, and talent advantages of the leading hospital, establishing a green channel for two-way referrals with Weifang Traditional Chinese Medicine Hospital. It regularly invites experts from higher-level hospitals to provide consultations and works with grassroots physicians to offer family doctor contract services, guiding reasonable medication use and providing health consultations, while regularly conducting free acupuncture and moxibustion activities. Additionally, relying on the shared system of the traditional Chinese medicine pharmacy at Weifang Traditional Chinese Medicine Hospital, it provides ‘traditional Chinese medicine at home’ services, making it more convenient for the public to seek medical care. To date, Weifang Traditional Chinese Medicine Hospital has sent 4 core staff members to the service station for consultations, serving over 100 patients and participating in family doctor contract services more than 10 times, allowing the public to enjoy the diagnostic services of a tertiary hospital right at their doorstep.
Single Disease Group Management Concept ‘Embedded’ in Hierarchical Diagnosis and Treatment
The Mapping Garden Community Health Service Station has introduced a single disease group management system. For patients requiring referral in the system, experts from higher-level hospitals provide diagnostic guidance based on the patient’s condition and promptly reserve outpatient appointment slots, offering appointment registration and hospitalization services, allowing patients to enjoy green channel ‘VIP’ services. For patients transferred from higher-level hospitals to the service station, continuity of care or follow-up management services are provided, accelerating the promotion of hierarchical diagnosis and treatment based on reasonable demand. Since its operation for three months, the service station has referred 37 patients for treatment and received 42 patients transferred from higher-level hospitals.
Source: Municipal Health Commission’s Grassroots Health Department, Banzi District Health Bureau
