As AI begins to deeply integrate into every business process of enterprises as a “silicon-based employee”, the concept of “collaborating with agents to complete complex tasks” is transforming from a science fiction imagination into daily practice. The development of enterprise-level AI is standing at the critical point of a paradigm revolution.
Recently, at the 11th anniversary celebration of BaiRong Cloud, Chairman and CEO Zhang Shaofeng elaborated on the development positioning and direction of BaiRong in the “Agentic AI Era”, outlining not only the evolutionary path of a company but also reflecting the core changes in the entire industry:
Technology is no longer a distant concept but has become a productive force capable of autonomous learning and efficient collaboration; competition is no longer limited to breakthroughs in single-point technologies but has shifted towards ecological co-construction and value co-existence. Meanwhile, the business model has also upgraded to a long-term win-win of “delivering intelligent services”. This industry transformation, triggered by the dance of “carbon-based wisdom and silicon-based intelligence,” is rewriting the efficiency formulas and growth logic across various sectors.
Chairman and CEO of BaiRong Cloud, Zhang Shaofeng
The following is the full text of Zhang Shaofeng’s speech at the 11th anniversary celebration of BaiRong Cloud:
Dear BaiRong colleagues,
Thank you all for gathering together to celebrate BaiRong’s 11th birthday. Every year during the anniversary, I share some of my latest thoughts with you. This is not only a summary of the past but also a dialogue with the future. Today, I want to talk to you about the Agentic AI era we are currently in.
In recent times, you must have felt the changes around you:
If the proposals submitted to clients do not include large models or agents, they seem to lack a bit of “soul”;
When applying for additional personnel, management often asks, “Can this job be partially replaced by an agent?”
Even in KPI assessments, the effective use of AI tools has begun to be included as a measurement criterion.
AI is no longer just a distant concept; it has started to permeate our daily work, quietly changing our work patterns and processes.
As a company with over ten years of experience in enterprise-level AI, we have served over 8,000 clients with our mature machine learning (i.e., AI) technology. Entering the new Agentic era, BaiRong must first deeply integrate Agentic AI into itself—from the front office to the middle office and then to the back office, fully reshaping processes and improving efficiency. Now, various agents and AI colleagues are gradually joining, becoming an indispensable part of our work. This is not elimination but evolution.
Standing at the new starting point of our 11th anniversary, BaiRong has reached a critical turning point. In the past, we empowered the industry with AI; in the future, we will redefine the business ecosystem from the perspective of silicon-based intelligence. We and our clients are experiencing the most exciting paradigm upgrade in human civilization history. (I will later specifically discuss why we refer to AI as silicon-based life and silicon-based employees.)
This year, I frequently mention a futuristic concept: silicon-based employees.
This is by no means a fantasy of science fiction enthusiasts—when AI possesses the ability to learn, reason, and evolve autonomously, it is no longer just a tool but a new form of labor.
We humans are referred to as carbon-based life, while computer chips are derived from silicon, thus AI is called silicon-based life. The collaboration between carbon and silicon will become the new productive force.
The global trend is very clear: Mary Meeker, known as the “prophetic barometer of Silicon Valley,” pointed out in the AI Trend Report 2025 released in May this year that the growth rate of AI surpasses any technological wave in history and is accelerating from the digital world to the physical world.
McKinsey’s latest research shows that by 2027, AI will contribute more than 15 trillion dollars to the global economy.
The China Academy of Information and Communications Technology predicts that within the next five years, the scale of “digital employees” in China will exceed100 million.
These continuously evolving silicon-based employees are rewriting the definition of productivity.
This is the moat that BaiRong is striving to build: to make AI no longer just a tool but a vibrant work partner.
Our goal is to create a symbiotic system of carbon-based wisdom X silicon-based intelligence, allowing one person to coordinate multiple agents and even enabling agents to collaborate and independently complete complex tasks.
Excitingly, in this competition that determines the future, BaiRong has already taken the lead.
While the outside world is still discussing “AI application scenarios,” our agent matrix has already been scaled and implemented in many industries and fields; our star product VoiceGPT executes nearly 100 million calls daily, with a response time of <200ms and an accuracy rate of 99%, having already passed the rigorous market tests, maintaining a leading position in both technical effectiveness and commercial returns.
The integration of carbon and silicon will reshape the entire business ecosystem, creating trillion-dollar market opportunities. In the face of this transformation, BaiRong’s strategic direction is forward-looking and determined:
First,embrace change and actively seize certainty.
AI is reconstructing industry rules at a speed of ten times; only by actively embracing change and daring to break oneself can one become a “certain winner” in the new era.
Second,continuously maintain a leading position.
Leaders not only need to be ahead but also need to define the direction. BaiRong will continue to increase investment in AI research and development, proactively layout technology, reserve talent, and build ecosystems to ensure we always stand in the first echelon. The true value of a leader lies not in short-term gains but in the ability to continuously create new possibilities for the industry.
Third,open foundational capabilities and promote ecological co-construction.
BaiRong will open its AI foundational capabilities and agent platform—”BaiGong” platform, allowing more enterprises and partners to develop their own agents for free on this platform and experience our powerful multimodal agent solutions for free. We believe that only through ecological co-growth can the entire industry truly upgrade.
At the recent AI strategic promotion meeting, we officially upgraded the company’s mission and vision: Intelligent benefits for thousands of industries and households, becoming a leader in the AI era.
“Thousands of industries” represent various sectors, while “thousands of households” represent our clients and users. We hope to truly become one of the leaders in the AI era, defining industry standards and paving clear paths through our actions.
BaiRong’s core competitiveness comes from deep business understanding X full-stack technical capabilities.
China Merchants Bank once commented on our products: “Smooth, pragmatic, and valuable.”
This reflects the values we have always adhered to: not chasing hype, not piling up concepts, but genuinely solving real business problems for enterprises.
At the same time, we are also continuously exploring more customer-friendly payment methods in our business model, allowing enterprises to truly achieve “affordable AI with visible value.”
It is this dual innovation of technology and business model that has allowed us to stand out in the current surging intelligent upgrade process of thousands of industries and households.
We always take customer needs as the guide, which is also the most solid foundation for us to achieve our leadership goals. Specifically:
First, a complete AI technology system.
BaiRong’s AI models deeply integrate decision-making AI and generative AI:
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Decision-making AI is BaiRong’s core moat accumulated over many years, and since 2014, it has been continuously applied and refined in precise risk control and deep decision-making scenarios.
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Generative AI has also started early; in 2022, VoiceGPT became one of the largest commercial application agents in the country, bringing breakthroughs in content generation, semantic analysis, and interactive experience. In 2023, we developed a large model specifically for enterprise-level ToB business.
In serving enterprises, decision-making AI and generative AI complement each other, forming BaiRong’s unique and complete AI technology foundation.
Second, deep self-research accumulation and implementation capabilities.
BaiRong currently holds 319 intellectual property rights, with a self-research rate of 95%.
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BR-LLM exclusive large model: Based on the data, knowledge, and methods accumulated over many years in various complex business scenarios, it is more industry-aware and closer to real scenarios.
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Agent platform (factory) “BaiGong”: It can quickly produce intelligent customer service, intelligent risk control, and other agents, which have become stable-running silicon-based employees within enterprises.
It is these self-research accumulations that enable us to turn AI from a “concept” into usable, scalable solutions that bring real business value.
Finally, it must be mentioned that BaiRong’s continuous innovation in business models.
In the past, software was often treated as a one-time delivery project, lacking the soil for long-term operation and service. This model is difficult to support the continuous research and iteration of agents, nor can it form a healthy subscription and update cycle.
We chose a different path: to treat agents as the “silicon-based employees” of enterprises, allowing them to speak through their work results. Long before ChatGPT, we pioneered the BaaS (Business as a Service) model, charging based on actual business results, truly achieving “value-based payment”.
In 2017, when we launched the predecessor of VoiceGPT, we were the first to try charging based on effectiveness, creating a new charging method in the domestic AI industry.
In this model, we are not selling a “tool” but delivering a continuously executing, evolving “silicon-based employee,” allowing clients to afford it and see the value; this model also gives us the confidence to continue investing in research and development and continuously refine our technology.
On the technical level, BaiRong’s agent capabilities have made significant breakthroughs: different agents can collaborate to complete complex tasks like a relay race, and software processes that previously required manual connections are now automatically bridged by AI, leading to a qualitative leap in productivity. Agents are no longer just tools; they are like a super assistant for you and me, capable of independently completing tasks and delivering high-quality results with just a brief demonstration. In fact, the term super assistant can no longer adequately describe the capabilities of agents: agents are like the Iron Man suit worn by the protagonist in the movie “Iron Man”; once we put on this suit, we can upgrade to superhuman “Iron Man”. In the era of agents, societal efficiency is soaring, and business logic is being reconstructed.
We are also increasingly aware that truly enabling AI to create value for enterprises cannot be separated from the common prosperity of the entire ecosystem. In the future, BaiRong will continue to adhere to our long-term commitment to the industry, continuing to build the ecosystem with an open posture: we will open BaiRong’s AI foundational capabilities and agent platform—”BaiGong,” allowing more enterprises and partners to develop their own agents on this system, jointly expanding and strengthening the ecosystem.
Currently, we have established a multi-layered partner network for sales, solutions, consulting, and services, welcoming more like-minded partners to join.
We believe that the software industry is undergoing a profound transformation from “Software as a Service” to “Service as Software”.
In the past, we sold tools; in the future, we will deliver directly usable, implementable, and effective intelligent services.
This transformation is not only a reconstruction of technology and business models but also a collaborative evolution of the entire ecosystem.
BaiRong’s mission is clear: to truly integrate AI into business, becoming an efficient productive force, releasing value, and driving the entire industry upgrade.
The future world is the era of deep integration of carbon and silicon.
In such an era, every BaiRong person must complete self-evolution, becoming a true “carbon-silicon hybrid”—maintaining the unique creativity, empathy, and strategic thinking of humans while possessing the digital leadership to harness agents.
Our values—integrity, responsibility, pragmatic collaboration, and open innovation—are not only the foundation of BaiRong’s existence but also the lighthouse guiding us toward the future. Collaboration will no longer only occur between people but will also be a seamless integration between humans and agents.
Under the guidance of these values, we are also continuously investing and innovating in our organizational mechanisms. We have established a multi-million incentive fund, focusing on rewarding pioneering teams and individuals who achieve breakthroughs in the forefront of AI applications.
At the same time, we have initiated an organizational structure upgrade, integrating the company’s core technologies and resources, and embarking on a new journey with the determination of All in AI.
We are concentrating our research and development resources to build the “BaiGong” platform, establishing cross-departmental collaboration mechanisms to accelerate commercialization; implementing a “silicon-based” talent cultivation plan, focusing on building a team of thousands of AI experts to provide continuous momentum for future innovations.
We must always maintain a Day One mentality.
Always centered on the customer, vigilant against the slowness and complacency that come with scaling. Only by maintaining sharpness and initiative can we continuously stay close to our customers and remain at the forefront of the wave.
Eleven years ago, BaiRong was still a budding seed; today, we have grown into a large tree in the AI industry ecosystem.
But true greatness lies not in standing tall alone but in promoting the synergy, complementarity, and prosperity of the entire ecosystem.
In the future, BaiRong aims to achieve three things:
To be an “industry-aware” AI, making silicon-based intelligence truly understand business needs;
To be a “sharing” AI, co-creating value with partners through an open platform;
To be a “conscientious” AI, always adhering to the bottom line of technology for good.
Let us look forward to a new era of carbon and silicon dancing together! Let us applaud this era full of infinite possibilities.
Happy birthday, BaiRong!
This blessing is also dedicated to every student who is creating the future.
My sharing ends here, thank you all!